Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

Transito AE ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website transitoae.org or use our bus transportation services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number, address)
  • Booking and travel preferences
  • Payment information (processed securely by third-party providers)
  • Identity verification documents as required by UAE regulations

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and managing bus transportation services
  • Processing bookings and payments
  • Communicating with you about your bookings and services
  • Improving our services and website functionality
  • Complying with legal requirements and regulations
  • Marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners who assist in our operations
  • Government authorities as required by UAE law
  • Third parties in case of business transfer or merger
  • Law enforcement agencies when legally required

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UAE data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal requirements)
  • Object to processing of your information
  • Withdraw consent for marketing communications

7. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality and cannot be disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

  • Email: [email protected]
  • Phone: +971 4 123 4567
  • Address: Al Karama District, Dubai, United Arab Emirates

This Privacy Policy is governed by the laws of the United Arab Emirates.